WE ARE HERE TO HELP
YOUR PETSDESERVE THE BEST.
Have a question, concern, or feedback? Our dedicated support team is committed to resolving every query with speed and care.
Email Us
support@emoro.com
We respond within 24–48 hours
Call Us
+91 0000000000
Mon–Sat, 10 AM – 6 PM IST
+91 0000000000
Quick replies on business days
Grievance Officer
grievance@loveemoro.com
Acknowledged within 48 hours
Send Us a Message
Fill in the form below and our team will get back to you within 24–48 business hours.
Frequently Asked Questions
Most answers are right here. Browse before reaching out.
Once your order is dispatched, you will receive an automated email containing your tracking number. You can use this to monitor your consignment's real-time trajectory directly on the carrier's website.
Our Support Commitment
The Emoro support team is dedicated to ensuring every pet parent receives timely, empathetic, and resolution-oriented assistance. We understand how important your pet's health and your peace of mind are.
First Response
Within 24 hrs
On all business days
Grievance Ack.
Within 48 hrs
As per DPDP Act 2023
Full Resolution
Within 30 days
For complex escalations
